HELP DESK

Do you have questions? Or would you like us to contact you? Please fill out the corresponding forms below and we will get back to you shortly.

If you have general questions please fill out the General Request form. If you have questions about the Member and Provider Portal(QC Portal), please fill out the Member and Provider Portal Request form.

CONTACT US

Office Telephone:
847-864-4961
24 Hour Telephone:
1 800-753-5456
Office Fax:
1 847-864-9930
Office Hours:
8:30am – 4:30pm
Monday-Friday
Office Address:
PsycHealth, Ltd.
PO Box 5312
Evanston, IL 60204-5312
Emergency:
In case of a clinical emergency or a mental health crisis please dial 911 or go to your nearest hospital for services.
General Requests

Your Last Name (required)

Your First Name (required)

Your Email (required)

Your Phone Number (required)

What do you need help with? (required)
 Claims inquiry
 Eligibility inquiry
 Referral/Auth inquiry
 Other

Are you a member or a provider? (required)
 Member Provider Other

Member and Provider Portal Requests

Your Last Name (required)

Your First Name (required)

Your Email (required)

Your Phone Number (required)

What do you need help with? (required)
 Login/Access
 Claims inquiry
 Eligibility inquiry
 Referral/Auth inquiry
 Other

Are you a member or a provider? (required)
 Member Provider Other

DEPARTMENT E-MAILS

Administration: administration@psychealthltd.com
Member Services: memberservices@psychealthltd.com
Provider Services: providerservices@psychealthltd.com
Claims Department: claimsinfo@psychealthltd.com
Utilization Review/Case Management: um@psychealthltd.com
QC Portal: qcportal@psychealthltd.com

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