MEMBERS

We are dedicated to connecting our members with experts and caring providers.

We are here to provide resources for your health and well-being.

Physical Health Resources

Your physical health is very important to us. Maintaining a healthy diet and having an active lifestyle will keep your heart and mind healthy. View our resources page to find more information.

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Mental Health Resources

Your mental health is important to us. While stress can be a part of everyday life, ongoing symptoms of stress can affect the mental and physical health of one’s body. See our mental health resources page for more information.

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Resources for Children

Healthy kids need good nutrition, exercise, a safe environment and a violence-free home and community. See our resources for children page for more information.

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Sign Up for Services

PsycHealth has case management and care coordination services for our members. We call our approach, Virtual Wards.  We additionally provide a Health and Wellness Program (HHWP), a telephone support program for our members.

Sign up…

Language Assistance

PsycHealth, Ltd. has a language line vendor called Speak Easy Services with access to over 150 language interpreters.

For language assistance please dial 847-864-4961 and dial number 1 for translation and TTY services.

Self-Determination in Mental Health

Advance directives play a significant part to ensure that needed and acceptable treatment and care are provided in a timely manner.  The Declaration for Mental Health Treatment (Declaration) is an Advance Directive. The Declaration is often overlooked and rarely discussed unless the patient is in a state of repeated or continual crisis.  This is a mistake.

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Clinical Emergencies

In case of a clinical emergency or a mental health crisis please dial 911 or go to your nearest hospital for services.

Protected Health Information

Under the Health Insurance Portability and Accountability Act, you have a right to inspect and obtain a copy of your health information. See more information on our Request Protected Health Information page.

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Contact Us
Office Telephone:     847-864-4961
24 Hour Telephone:  1 800-753-5456
E-mail:   contactus@psychealthltd.com
Office Hours:   8:30am – 4:30pm  Monday-Friday

Member Portal

The Member Portal, also known as QC Portal, is a comprehensive managed care software that is highly flexible, easy to use and powerful.

The software allows PsycHealth members to find providers and facilities; preview claims and referrals; and request appointments with specific providers.

Find a Doctor

QC Portal uses real-time data to search and preview provider information.

Find a Facility

QC Portal allows for searching for real-time facility data.

Claims

QC Portal can also display up-to-date claims history.

Referrals

QC Portal additionally allows for viewing of referral history.

Appointment Request

QC Portal allows the user to request an appoint with a specific provider.
Member Accounts

Members can create temporary or permanent accounts.

A temporary account allows the member to search for providers and facilities.

A permanent account allows the member full functionality of the system which includes: searching for providers and facilities; viewing claims and referrals; and requesting appointments with providers.

Create a Temporary Account
Create a Permanent Account
Member Portal Manual

If  you need help signing up for the Member Portal account or using your account please see our instructional manual.

Help Desk

The PsycHealth Help Desk for Member Portal related issues can be contacted at: QCPortal@psychealthltd.com.

Please be sure to include your name and telephone number. All requests will be addressed within ten (10) business days.

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