Our qualified team members are ready to help members and providers coordinate quality services.
We work with providers to ensure that the services our members receive fit with the expertise of the providers.
We seek to provide services that, while being fair and ethical, are both treatment and cost effective for consumers, taxpayers and third party payers.
We believe that compassion and consideration is of utmost importance.
We recognize that as we help each person, we help our families, our friends, and ourselves.
Madeleine Y. Gómez, Ph.D. is a bilingual, clinical psychologist. She received her Ph.D. from Northwestern University Medical School. She has many certifications. Dr. Gomez is a presenter and writer. She has worked in the managed care field for many years. Dr. Gómez works for human rights. She supports non-violence and positive parenting. She enjoys connecting people to mental health services.
Rose Kinney, RN, BSN is PsycHealth’s Director of Quality Improvement. As a professional in the field since 1985, she has held leadership positions in Medical Management, Utilization and Quality. Her certifications have included; ABQURP and IURP.
Sandra Valle is from Chicago Illinois, she has been helping members at PsycHealth Care Management, LLC for 7 years. She directs the Customer Relations Department and is also a Professional Patient Advocate.
Reena R. Lopez, PPA, member of NASW, is the Screening and Intake Supervisor at PsycHealth Care Management, LLC. She oversees a department of twelve bilingual staff members. Manages outpatient requests including authorizations, online portal, care coordination, and training at outpatient level. She is also fluent in Hindi, Spanish, Punjabi, and provides support to the language team at PsycHealth Care Management, LLC. She is working on her Masters in Social Work.
Martin Paisner, M.D. is an adult and adolescent psychiatrist as well as an addictionologist. He is PsycHealth Care Management, LLC’s Medical Director. He completed residency at the University of Chicago. Dr. Paisner graduated from the Chicago Psychoanalytic Institute.
He is a Director at Chicago Lakeshore Hospital. He belongs to many professional organizations.
Israel Cintron received a BA in Liberal Arts and Business from Truman Community College and works as the Corporate Support Manager at PsycHealth Care Management, LLC. He has worked in the health industry for over 20 years. He is passionate about volunteering for the Hilda Frontany Community Center where he worked to empower sexual and physical assault victims and survivors. He has supported the work of the Human Rights Campaign for over 15 years and continues to support the right to safety and happiness of LGBTQ individuals.
Cathryn Shemroske is PsycHealth’s Director of Provider Network Management. She holds a Bachelor of Arts in Applied Psychology from University of Illinois at Chicago. Since 2008 she has been the administrator of a network of over 1,000 unique Behavioral Health Providers, Community Mental Health Agencies, DASA Organizations and FQHC’s. She believes every client both internal and external should feel valued.
Ernest Zambrano, MBA, CFO, joined PsycHealth in 1995. He received his MBA from Keller Graduate School of Management. He holds a B.S. in Marketing from Southern Illinois University. He directs the daily operations of the claims department. He maintains the company records. He also manages human resources.
Wanda Parker, EdD, CADC, serves as the Director of Clinical Care Processes and has 20 years of experience in the behavioral health field and 10 years in higher education. Dr. Parker has worked as a director of a medical detoxification unit for 5 years while serving as an adjunct instructor for various institutions teaching Addiction Studies and Psychology classes. Dr. Parker also worked for 3 years as a Director II for a social service organization that provided substance abuse treatment, physicals, case management, HIV testing and counseling for members with substance use disorders. Dr. Parker became a certified addiction counselor in 2001 after completing an Advanced Certificate in Mental Health and Addiction Studies at Kennedy King College. Dr. Parker completed a Bachelor’s Degree in Psychology at Roosevelt University in 2006 and in 2009 completed a Master’s Degree at National Louis University in Developmental Psychology with a post-graduate certificate in psychological assessments. In 2015, Dr. Parker completed a Doctorate of Education Degree in Counseling Psychology at Argosy University. Dr. Parker currently sits on the Addiction Studies Advisory Board at Kennedy King College and has in the past in conjunction with the certification board, served as a test question developer for the addiction certification exam. Dr. Parker began working for PsycHealth Care Management, LLC. in 2013 and currently serves as the Director of Clinical Care Processes.