HELP DESK

We are dedicated to providing quality customer service.

You can contact our departments directly with the provided e-mails below or send general questions to: [email protected].

If you have questions about the Member or Provider Portal, please contact us here: [email protected]

Please also feel free to contact us via telephone: 1 800-753-5456.

CONTACT US

Office Telephone:
847-864-4961
24 Hour Telephone:
1 800-753-5456
Office Fax:
1 847-864-9930
Office Hours:
8:30am – 4:30pm
Monday-Friday
Office Address:
PsycHealth Care Management, LLC.
PO Box 5312
Evanston, IL 60204-5312
Emergency:
In case of a clinical emergency or a mental health crisis please dial 911 or go to your nearest hospital for services.

DEPARTMENT E-MAILS

Contact Us: [email protected]
Member Services: [email protected]
Provider Services: [email protected]
Claims Department: [email protected]
Utilization Review/Case Management: [email protected]
QC Portal: [email protected]

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