Our qualified team members are ready to help members and providers coordinate quality services.
We work with providers to ensure that the services our members receive fit with the expertise of the providers.
We seek to provide services that, while being fair and ethical, are both treatment and cost effective for consumers, taxpayers and third party payers.
We believe that compassion and consideration is of utmost importance.
We recognize that as we help each person, we help our families, our friends, and ourselves.
Madeleine Y. Gómez, Ph.D. is a bilingual, clinical psychologist. She received her Ph.D. from Northwestern University Medical School. She has many certifications. Dr. Gomez is a presenter and writer. She has worked in the managed care field for many years. Dr. Gómez works for human rights. She supports non-violence and positive parenting. She enjoys connecting people to mental health services.
Reena R. Lopez, PPA, member of NASW, is the Screening and Intake Supervisor at PsycHealth Care Management, LLC. She oversees a department of twelve bilingual staff members. Manages outpatient requests including authorizations, online portal, care coordination, and training at outpatient level. She is also fluent in Hindi, Spanish, Punjabi, and provides support to the language team at PsycHealth Care Management, LLC. She is working on her Masters in Social Work.
Martin Paisner, M.D. is an adult and adolescent psychiatrist as well as an addictionologist. He is PsycHealth Care Management, LLC’s Medical Director. He completed residency at the University of Chicago. Dr. Paisner graduated from the Chicago Psychoanalytic Institute.
He is a Director at Chicago Lakeshore Hospital. He belongs to many professional organizations.
Cathryn Shemroske is PsycHealth’s Director of Provider Network Management. She holds a Bachelor of Arts in Applied Psychology from University of Illinois at Chicago. Since 2008 she has been the administrator of a network of over 1,000 unique Behavioral Health Providers, Community Mental Health Agencies, DASA Organizations and FQHC’s. She believes every client both internal and external should feel valued.
Mark J. Johns, PsyD, MAC, CADC, As Director of Clinical Operations, at PsycHealth Care Management, LLC, Dr. Johns puts his 33 years of experience in the Mental Health field behind the development and coordination of Behavioral Health Population Management services to a diverse membership with multi-level needs. Specializing in holistic behavioral health, primary care psychology, and addictions, Dr. Johns also maintains frontline, cutting-edge clinical experience through his private practice and through teaching, as an esteemed member of the Adjunct Faculty at Adler University.
Rose Kinney, RN, BSN is PsycHealth’s Director of Quality Improvement. As a professional in the field since 1985, she has held leadership positions in Medical Management, Utilization and Quality. Her certifications have included; ABQURP and IURP.
Sandra Valle is from Chicago Illinois, she has been helping members at PsycHealth Care Management, LLC for 8 years. She directs the Customer Relations Department, is also a Professional Patient Advocate as is bilingual (Spanish/English) customer care support.
Bruce Gomez, MSW, LCSW, PPA. An experienced clinician who is the Senior Clinical Care Coordinator and On Call Supervisor, manages, and coordinates care and referrals for members in need of Behavioral Health and/or Substance Use Disorders , outpatient, intensive outpatient, partial hospitalization, and inpatient treatment levels of care. Coordinates and schedules after hours service which operates 24 hours and 7 days a week.