Request Protected Health Information

Healthy kids need good nutrition, exercise, a safe environment and a violence-free home and community.

We believe that compassion and consideration is of utmost importance.

Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to request Protected Health Information (PHI). PsycHealth will process requests via U.S. Mail to our Member Services Department.

All requests for PHI are screened in accordance and in compliance with HIPAA regulations. Your request should include:

  • Your Name
  • Your Telephone number
  • Your mailing address
  • What information you are requesting (specify date(s) of service) and,
  • How you would like to receive it

If you have further questions, our Quality Department staff can be reached at 847-864-4961.

More Member Resources

Physical exercise is an important part of heart and mind health so take the time review these suggestions to become more physically active.

Children are encouraged to do at least 60 minutes of physical exercise every day.

To figure out if a child is within the average weight range, please see the Center for Disease Control’s BMI Chart for Boys and Girls.

Please remember that this tool should only be used with the guidance of a physician. A child should never be placed on a weight management plan without the guidance of a licensed physician.


Member Portal

The Provider Portal, also known as QC Portal, is a comprehensive managed care software that is highly flexible, easy to use and powerful. The software allows PsycHealth providers to verify eligibility, enter referral and authorization requests, submit claims and view the status of all data in real-time from any internet web browser.

Find a Doctor

QC Portal uses real-time data to search and preview provider information.

Find a Facility

QC Portal allows for searching for real-time facility data.


QC Portal can also display up-to-date claims history.


QC Portal additionally allows for viewing of referral history.

Appointment Request

QC Portal allows the user to request an appoint with a specific provider.