Request Protected Health Information
Healthy kids need good nutrition, exercise, a safe environment and a violence-free home and community.
We believe that compassion and consideration is of utmost importance.
Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to request Protected Health Information (PHI). PsycHealth will process requests via U.S. Mail to our Member Services Department.
All requests for PHI are screened in accordance and in compliance with HIPAA regulations. Your request should include:
- Your Name
- Your Telephone number
- Your mailing address
- What information you are requesting (specify date(s) of service) and,
- How you would like to receive it
If you have further questions, our Quality Department staff can be reached at 847-864-4961.
More Member Resources
The Provider Portal, also known as QC Portal, is a comprehensive managed care software that is highly flexible, easy to use and powerful. The software allows PsycHealth providers to verify eligibility, enter referral and authorization requests, submit claims and view the status of all data in real-time from any internet web browser.
QC Portal uses real-time data to search and preview provider information.
QC Portal allows for searching for real-time facility data.
QC Portal can also display up-to-date claims history.
QC Portal additionally allows for viewing of referral history.
QC Portal allows the user to request an appoint with a specific provider.