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We believe that compassion and consideration is of utmost importance.
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PsycHealth Care Management, LLC. has ongoing quality programs and initiatives. These are reviewed each year. The reviews let us see what we are doing right or what we can do better. We also look at complaints and satisfaction of our providers and members. For more information, contact our Quality Department.
We have case management and care coordination services for our members. We call our approach, Virtual Wards.
Virtual Ward 1 (low risk) – We will connect you with services. We will contact you every 3- 6 months to support your care plan.
Virtual Ward 2 (medium low risk) – We will connect you with services. We will contact you every 3 months to support your care plan.
Virtual Ward 3 (medium high risk) – We will connect you with services. We will contact you every month to support your care plan.
Virtual Ward 4 (high risk) – We will connect you with services. We will contact you weekly to support your care plan.
PsycHealth’s Holistic Health and Wellness Program (HHWP) is a telephone support program. Members learn practices for their health.
To enroll in any of our available programs please contact us at: [email protected]. Please include your name, phone number and which service you would like to enroll in.
Please also feel free to contact us via telephone: 1 800-753-5456.
The Provider Portal, also known as QC Portal, is a comprehensive managed care software that is highly flexible, easy to use and powerful. The software allows PsycHealth providers to verify eligibility, enter referral and authorization requests, submit claims and view the status of all data in real-time from any internet web browser.
QC Portal uses real-time data to search and preview provider information.
QC Portal allows for searching for real-time facility data.
QC Portal can also display up-to-date claims history.
QC Portal additionally allows for viewing of referral history.
QC Portal allows the user to request an appoint with a specific provider.